Shipping policy
Order Processing Time All orders are processed and shipped within [1-5] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.
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Standard US Shipping: [$9.99 ] (Estimated delivery time: [5-8] business days)
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Express US Shipping: [$14.99] (Estimated delivery time: [1-3] business days)
Free standard shipping is applied automatically to all US orders over [$50].
Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes Only Decoupage is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages If you received your order damaged, please contact us immediately to file a claim. Please save all packaging materials and damaged goods before filing a claim.